Privacy Policy

Montrealpawn.com cares about your privacy. For this reason, We collect and use personal data only as it might be needed for us to deliver your products. Your personal data includes information such as:
• Name
• Address
• Telephone number
• Date of birth
• Email address
• Other data collected that could directly or indirectly identify you.
My Privacy Policy is intended to describe to you how and what data I collect, and how and why I use your personal data. It also describes options I provide for you to access, update or otherwise take control of your personal data that I process.
If at any time you have questions about my practices or any of your rights described below, you may reach me any time here support@montrealpawn.com

What information do we collect?

We collect information so that we can provide the best possible experience when you visit our website. Much of what you likely consider personal data is collected directly from you when you:

(1) create an account or purchase any of our Product (ex: billing information, including name, address, phone number, etc )

(2) request assistance from us (ex: phone number)

(3) complete contact forms or request newsletters or other information from us (ex: email); or

However, we also collect additional information when delivering our products to you to ensure the necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:

Account related information is collected in association with your use of our Services, such as account number, purchases, information requests, and customer service requests

Cookies and similar technologies on our websites and our mobile website allow us to track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. This allows us to provide you with more relevant product offerings, a better experience on our website and mobile website, and to collect, analyze and improve the performance of our Services. We may also collect your location (IP address) so that we can personalize our Services. For additional information, and to learn how to manage the technologies we utilize, please visit my Cookie Policy.

Data about Usage of Services is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.

Supplemented Data may be received about you from other sources, including publicly available databases or third parties from whom we have purchased data, in which case we may combine this data with information we already have about you so that we can update, expand and analyze the accuracy of our records, identify new customers, and provide products that may be of interest to you. If you provide us personal information about others, or if others give us your information, We will only use that information for the specific reason for which it was provided to us

How we utilize the information

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which I  have been given permission, (2) as necessary to deliver the Product you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:

Delivering, improving, updating and enhancing the Product we provide to you.  We collect various information relating to your purchase, use and/or interactions with our products. We utilize this information to:

  • Improve and optimize the operation and performance of our Services (again, including our websites and mobile website)
  • Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
  • Detect and prevent fraud and abuse of our Services and systems
  • Collecting aggregate statistics about the use of the Services
  • Understand and analyze how you use our Services and what products are most relevant to you.

Often, much of the data collected is aggregated or statistical data about how individuals use our Services and are not linked to any personal data, but to the extent it is itself personal data or is linked or linkable to personal data, we treat it accordingly.

Communicating with you. We may contact you directly regarding products you have purchased from us, such as necessary to deliver transactional or service-related communications. We may also contact you with offers for additional information we think you’ll find valuable if you give us your consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our product. These contacts may include:

  • Email
  • Text (SMS) messages
  • Telephone calls
  • Automated phone calls or text messages.

You may also update your subscription preferences with respect to receiving communications from us by signing into your account

If you make use of a service that allows you to import contacts (ex. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal information for the requested service. If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at support@montrealpawn.com

Transfer of personal data abroad.  If you utilize our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat at that time also we will provide you the support. In these cases, your personal data is handled according to this Privacy Policy.

Website analytics.  We use multiple web analytics tools provided by service partners such as Google Analytics  to collect information about how you interact with our website or mobile website, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies.

Third-party websites.  Our website and Our mobile website contain links to third-party websites. And those are our sister company.

How you can access, update or delete your data.

To easily access, view, update, delete or port your personal data (where available), or to update your subscription preferences, please sign into your Account

If you are unable for any reason to access your Account Settings you may also contact us by one of the methods described in the “Support Page”

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

  • Contractor similar obligations applicable to our business operations;
  • Needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal data, you can contact us at support@montrealpawn.com

‘Do Not Track’ notifications.

Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, We currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.

Age restrictions

Our Services are available for purchase only for those over the age of 18.  Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.

Changes in our Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, We will post those changes to this Privacy Policy and any other places We deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

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